This issue is commonly caused by the FinOps users being disabled. ​ To check this:

Browse to System Control, Users

Ensure that the affected user has a tick in the Enabled column

If they do not, click Edit (hand with a question mark icon) and tick the user as required

Click Save (green tick icon) to save the changes

1. Login to FinOps Administrator
2. Browse to System Control, Users
3. Ensure that the affected user has a tick in the Enabled column
4. If they do not, click Edit (hand with a question mark icon) and tick the user as required
5. Click Save (green tick icon) to save the changes

Error - 'Your account is disabled. Please contact your administrator' when logging into FinOps

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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