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Purchase order quantity delivered is increasing when matched to an invoice despite the quantity having been received

Updated over a week ago

Issue occurs when 'Deliver On Full Approval' is ticked in 'Invoice Register Options'

When enabled the quantity delivered will automatically update, adding the quantity invoiced on invoice approval. This option should not be used if you are going to manually receive purchase orders.

This can be checked using the following steps

  1. Login to FinOps Administrator

  2. Go to System Settings, Purchasing, Invoice Register Options

  3. On Settings, lower half of screen, left hand side

  4. Deliver On Full Approval option is enabled if ticked.

Note: If you are thinking about changing this option and would like to understand the implications, please reach out to your account manager or CSM.

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