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Cannot locate certain Purchase Invoice Register (PIR) transactions

This is usually caused by the date filter on the PIR search screen being set to the current month, which limits the results shown. Follow these steps to remove the filter and display all transactions.

Follow these steps:

  1. Log in to FinOps.

  2. Click the Purchasing tab.

  3. Click the PIR icon.

  4. Click Awaiting Approval.

  5. Scroll down the search options until you reach the Date row.

  6. Set the Criteria box to None.

  7. Click Find Now.

  8. Confirm whether the missing records are now displayed.

  9. If there is more than one page, click the right arrow in the page control in the top left corner to review all pages.

  10. Scroll to the bottom of each page to check all records.

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