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Error - 'Project does not exist' on entering Project Code to a Purchase Request (PR)

Updated over a week ago

This error indicates that the Project Code is either Disabled (that is could be Cancelled or Completed) or another possibility could be that within the Purchase Request (PR) type setup there is a Conditional column filter which means that the expected Project Code does not meet the conditional column filter.
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You should first check in Financials that the Project is NOT:

  • Cancelled

  • Completed

Once you have confirmed this you would need to check the PR setup in FinOps Administrator. To do this follow the below steps:

  1. In a web browser navigate to the FinancialsGateway

  2. Log in as your CLOUD\Hosting.Admin account

  3. Open Financials Operations and again enter the CLOUD\Hosting.Admin credentials

  4. Connect to the correct Database and click Logon

  5. Once logged in click on System Options, Purchasing, Purchase Requests Setup

  6. Select the correct PR type and click Edit

  7. On the next window take note of the enabled (ticked) Line Types (these will be either Stock Lines, Price Lines and/or Text Lines)

  8. Click on the Detail tab and then change the Line Type drop-down menu to one of the Enabled Line Types

  9. Look for the Project field (this is usually the 5th Line Field down the Field column)

  10. You should then see a series of Columns along the row:

    • Conditional Column

    • Conditional Operator

    • Conditional/Default Value/Order

  11. Depending on the values in these columns it will affect the ability of the 'validation' of the value entered (or the lookup of data) from this field in the main Application.

If you have checked this and/or do not have access to check this and are still not sure how to fix your issue. Please raise a new case online and reference the title of this article.
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Please include with the new case a screenshot of the Error (including the PR type name in the screenshot).

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