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Sickness days booked in Teamseer (as a whole day) coming through to FinOps (as half day) Timesheets

Updated over 3 weeks ago

To resolve this issue - our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Financial Operations.
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​**Please also include the following information:

  • UserID (or UserName) of the person's Timesheets affected

  • Date(s) of the Sickness from Teamseer, showing as Half Day(s) in FinOps, Timesheets

  • Database in FinOps this is occurring in.

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