The "Complete Orders" screen in FinOps allows you to close down (cancel) Purchase Order lines which are not yet invoiced or delivered.
Lines which have been invoiced or delivered (even partially) will be greyed out on this screen and you will not be able to close them.
To close non-invoiced or delivered lines. the following option in FinOps Administrator must be enabled:
Click System Control, Security Profiles
Highlight the relevant security profile and click Edit
Click on the Security tab
Click on Purchasing.
Ensure that the 'Complete Lines' option is enabled (green tick icon)
If it is disabled (red cross icon) double click on it to enable it
Once you are happy click OK to save
Once the permission has been given, users can complete lines as follows:
Log in to FinOps
Click on Purchasing tab, Complete Orders
Select the check boxes of the lines required to be closed
Click Complete Lines