To give users the permission to reopen Purchase Requests:
Note: This is a profile based permission, meaning that is granted per Security Profile.
Log in to FINOPS Administrator
Click System Control, Security Profiles
Select the security profile that you want to make changes to.
Click Edit
On the Security tab, on the left, double-click Forms to expand it
On the left, click Purchase Requests Options
On the right, ensure that Allow Purchase Requests to be Reopened has a green tick beside it (enabled). If it is a red cross, to change this, double-click the option
Click OK to save the changes.
The users in the profile will now see the Reopen button on posted Purchase Requests, provided that the Purchase Order in Access Financials matches back to the Purchase Request in FINOPS and is not fully invoiced or fully delivered.