FinOps email alerts are configured within the FinOps Admin application.
Currently access to this application is via a remote gateway.
To access this for yourself you will need to know your Hosting.Admin account. If you don't know this, our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Financial Operations.
Browse to the Remote Gateway in a web browser
Log in with your CLOUD\DMnnnnHosting.Admin credentials
Click Financial Operations to launch the remote application
You may need to provide your Hosting.Admin credentials once more.
Select the correct Database and log in to the application
Click System Options, Purchasing, Invoice Register Options
On the Approval tab, select the appropriate approval stage.
Click Edit
To look at the Email Alert setup for this stage, click the Alerts tab.
Select the required Alert.
Click Edit.
Amend the Body of the email accordingly.
The fields available on the Available Fields section are Dynamic fields which are configured within the backend of the application.
If you require a custom field here, or a modified version of the standard fields, this is likely to be chargeable consultancy work. If you would like to get a quote for this work, Support will liaise with colleagues in the professional services team.