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Alert issues matching one Purchase Ledger invoice to multiple Purchase Orders

Updated over a week ago

This is likely due to the approval rules you have in place, which will need to be amended in FinOps Administrator.
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To resolve this issue Support will need to check the approval stages for how alerts are defined and possibly run some scripts on the database. Therefore please raise a new case online and reference the title of this article and please include details of an example of an invoice where this is happening.

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